Following data migration and upgrading, the new version of REACH-IT came online on 5 January. Companies can now submit their registrations, inquiries, PPORD notifications and classification and labeling notifications online. The “late pre-registration” module is also online. Manuals have been updated to assist companies in the submission of the different dossiers.
Soon after launch, ECHA noted heavy traffic in the pre-SIEFs caused by users logged into the REACH-IT system. Users searching within the pre-SIEFs are downloading information generated by system intensive operations. This activity slows REACH-IT down, affecting not only access to the pre-SIEFs but also dossier submission. As a result some users are experiencing long delays and occasional error messages during dossier upload.
In addition, the system may become unavailable during peak hours. ECHA is working on solutions to improve the system performance. These will include measures to increase capacity and improve the efficiency of the database and internal messaging. These solutions will be implemented progressively and it will take several weeks before the system is performing optimally. Companies are asked to be patient.
Companies are assured that dossiers they submit will be processed by ECHA to the normal deadlines. If you have questions in relation to your submission please send them by using the REACHIT: Enquiry on specific submission to ECHA form. It can be
Click here to access the form.
